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Topic: Refunds under the Fair Trade Act 1999
Persay
Posts: 6108
Location: Brisbane, Queensland
i suppose backloads is hoping that if you google backloads now that teq's website named f***backloads.com doesn't come up if the word of the removalist company in brisbane queensland and victoria named backloads is entered into the search engine.

I heard they take it up the backload

Brett johnson!

Ripples

[img-brett johnson]
weedy
Posts: 54
Location: Melbourne, Victoria

If you can't deliver the goods or services as described then you must offer a full refund. No agreement hocus pocus can change this. How the f*** this is a surprise is boggles my minds!


That didnt stop telstra wholesale charging my ISP $50 when they connected the phone line to the wrong building on my property (at their own fault) then wanted more money to reconnect it to the correct building. I flatly refused to pay and my ISP waivered the fee for me.

Telstra are a$$holes
Pinky
Posts: 4995
Location: Melbourne, Victoria

I heard that Steak & Brett Johnson Day was last week. Anyone get a Brett Johnson?

weedy, sounds like that's what your ISP was telling you. Maybe they stuffed up (hence why they would 'waive' the second fee)
tequila
Posts: 6303
Location: Brisbane, Queensland
nah if telstra did that to any of my customers i'd eat that cost and chase telstra myself
i honestly believe telstra are difficult and f*** up bills on purpose in their favor because lots of people just wouldn't bother chasing them up
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