Twas looking at my banks details and it seems MS have been taking $10.95 from my bank each month.

Is there any way to cancel a subscription fee without hooking up the console to the net? I've gone to the Xbox Live site and every options I find keeps pointing back to using the 360 to do it.

OK, this is f***ed. I've hooked up the 360 and I can only add extra subscriptions or change account details and it has nothing to actually let me take away my credit card or cancel the thing.

WTF??

All links on their web site point to a phone number to call if I wanna cancel. Surely that can't be right??

after a quick google it looks like the only way to cancel is to ring microsoft.

So to summarise, you've just spent more time and effort trying to avoid calling than what calling would require?

It's a phone, not some monster that sucks blood. Use it.

Still, it's pretty annoying when companies make it a pain in the ass to cancel the service.

Firt of all euphoria. Put the attitude away and shut your mouth. I love listening to your little piss-ant soldiers talk tough. It makes me laugh. If John was here, he'd laugh too.

Calling now, but in this modern day of the interwebs I shouldn't have to call MS to cancel this.

/joking euphoria

8-)

lol, no worries dude. I too have spent hours raging for an online solution when the phone is 60cm away. Posting from experience.

I just used Live subscription cards. When they expire they expire. They're cheaper too I find.

Yeah, my housemate was having the same problem, though with him, it was somehow charging his account to an expired credit card. f***ing retarded.

as if cancel live.

Yeah I had this problem as well, the thing that bugs me about it is that you can sign up on your xbox or online but you can't cancel using the same method. I spent ages trying to work out how to do it on the xbox before giving up and looking up the site on the interwebs and finding out you can only cancel by phone.

LOL...Commando FTW

Im sick of having to ring up companies to disconnect services and finding out they didnt do it. Even if its only a shop front at the Post Office or something i want to be able to go to a store sign a bit of paper and know i have cancelled a service.

Not to mention the fact that you end up sitting on a phone for ages waiting to talk to some indian guy that cant pronounce most words.

last edited by FaceMan at 16:05:06 21/Apr/09

Still, it's pretty annoying when companies make it a pain in the ass to cancel the service.

ever tried to cancel a gym membership?

that s*** needs a big red button imo

Still, it's pretty annoying when companies make it a pain in the ass to cancel the service.

QuickFlix.com.au has this bulls*** too. If you sign up online, being unable to cancel online is just slimey IMO.

Call your bank and tell them you want to stop microsofts unauthorised transactions.

Just close your bank account.

Just turn off your PC. That'll stop those illegal transactions.