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Topic: don't ever use Backloads for furniture removals
tequila
Posts: 2595
Location: Brisbane, Queensland
edit by admin:

Backloads found this post and asked it to be removed. You can draw your own conclusions about what this review contained and why they would have asked for it to be removed.

Update: March 1, 2010: tequila has let us know Backloads have their own site covering the incident at: http://www.lampnight.net/

system
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maxe
Posts: 13929
Location: Brisbane, Queensland

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tequila
Posts: 2596
Location: Brisbane, Queensland

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casa
Thimes
Posts: 3375
Location: Brisbane, Queensland

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taggs
Posts: 2695
Location: Brisbane, Queensland
ACCC/Fair Trading or lawyer time.
tequila
Posts: 2598
Location: Brisbane, Queensland
I called the ACCC already, they said "theres nothing we can do because they're in victoria and you're in QLD" or some bulls*** like that

It's lawyer time basically
Furgle
Posts: 878
Location:
I bought my current house from a guy that ran a removal company. The f***er never changed his address when he left so now I get process servers coming at all times of the night. He must be pissing a lot of people off, we've had 2 this month.

They only ever come at night and won't answer any questions, they just demand to know if I'm the guy they're looking for. I had to corner one and threaten to hold them till the police come unless they told me why they're banging on my door at 10pm. Not that I would have bothered calling the cops.

When we looked at the house, we weren't allowed to look in one of the large storage sheds out the back since he was "holding furniture" for clients. More likely holding it to blackmail them into paying.
tequila
Posts: 2599
Location: Brisbane, Queensland

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ara
Posts: 2680
Location: Sydney, New South Wales

have you contacted fair trading yet?
infi
Posts: 12723
Location: Brisbane, Queensland
why did you pay them?
Pinky
Posts: 1866
Location: Melbourne, Victoria

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tequila
Posts: 2600
Location: Brisbane, Queensland

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FaceMan
Posts: 1192
Location: Brisbane, Queensland

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infi
Posts: 12725
Location: Brisbane, Queensland

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TicMan
Posts: 4828
Location: Melbourne, Victoria

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tequila
Posts: 2601
Location: Brisbane, Queensland

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Stop Looking At Me Swan
Posts: 6
Location: Brisbane, Queensland

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thermite
Posts: 1916
Location: Brisbane, Queensland
Anybody who is in the business of assisting people with their lives generally is not good at anything, that is why their lives are simply to assist and not to live their own life. People in removals, and who work in food service (over 25 years old). They weren't clever enough to get a real job like you have, nor are they clever enough to serve food or do removals properly. Which is a real shame and highlights a massive problem with our society. Weakest link kinda stuff.
I think the council/mayor should do something about this. It is bringing us down as a whole. Name and shame the worst businesses and staff, tell them to get out of town, etc... Let us all go on with our lives without having to deal with the incompetent.
TicMan
Posts: 4829
Location: Melbourne, Victoria

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fade
Posts: 3598
Location: Brisbane, Queensland
Teq - PM Sent re: dispute resolution lawyer.
tequila
Posts: 2603
Location: Brisbane, Queensland
yeah a quick google revealed the following

http://www.complaintsboard.com/complaints/backloads-c176714.html

http://www.complaints.com/Backloads-206627/0

http://www.nocustomerservice.com.au/BROWSE/liststory.asp?storyId=530

http://www.ripoffreport.com/reports/0/218/RipOff0218281.htm

http://www.backloads.com/consumerinfo.asp <- their own website ..


last edited by trog at 19:21:48 28/Feb/10
BillyHardball
Posts: 9362
Location: Brisbane, Queensland
f*** that sucks dude.

But I can't wait to hear what you said to provoke the guy on the phone :)
taggs
Posts: 2696
Location: Brisbane, Queensland
fair trading is state level, accc is federal level.
tequila
Posts: 2608
Location: Brisbane, Queensland

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whoop
Posts: 14158
Location: Brisbane, Queensland

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thermite
Posts: 1925
Location: Brisbane, Queensland

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fade
Posts: 3600
Location: Brisbane, Queensland

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Damo
Posts: 3836
Location: Brisbane, Queensland

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RockitMan
Posts: 5131
Location: Brisbane, Queensland

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BillyHardball
Posts: 9365
Location: Brisbane, Queensland

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FraktuRe
Posts: 994
Location: Gold Coast, Queensland
Why is it all the drama always happens to teq?
tequila
Posts: 2610
Location: Brisbane, Queensland
cause like billy said, half the people out there probably just dont bother chasing this kinda s*** up
I don't mind a bit of confrontation

I'm pretty pissed about my TV, it was less than 6 months old
XaltD
Posts: 513
Location: Queensland
Get a lawyer to send them a letter first up. Less $$ in comparison to just taking them straight to court. They may realise you mean business and cough up the amount required from them.

Alternatively contact the ombudsmen for removalists (lol) or the ACCC and let them handle it.

Also - i am certain you can actually lodge a small claims court and have a notice sent to them. Where they will be required to travel to QLD to sit the hearing or loose it all together.

Make sure you have receipts, originals, and photo's of before and after (if you do...)

They will ask for that kind of proof imo.
Pinky
Posts: 1873
Location: Melbourne, Victoria

Cut the jibber jabber fool and get a f***ing lawyer and small claims onto it already. Did you read that s*** I gave you? What is your action?
fade
Posts: 3603
Location: Brisbane, Queensland
XaltD - It would depend where the contract was formed. If it's an interstate company moving from interstate to Queensland, it's likely a Queensland tribunal will be for want of jurisdiction.

All dispute resolution starts with a letter. Then there are various avenues depending on the debtor's structure. (business vs company vs trust)
z0r
Posts: 1818
Location: Brisbane, Queensland

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thermite
Posts: 1928
Location: Brisbane, Queensland

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infi
Posts: 12735
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ara
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Hogfather
Posts: 3061
Location: Cairns, Queensland

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Superform
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Location: Netherlands

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BillyHardball
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^rza
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