short Story had the old girls p4 apart on the weekend cause it power supply died in it so just clean out the dust and s*** more theraml grease and that. pull the Heatsink and fan off and it had thermal tape on it. but it was all black i then noticed they had left on the sticker that said PLEASE REMOVE BEFORE APPLYING

i just bought a net gear router from there this arvo
it works

but the best yet to come got them to take the com back cause we put in new power supply and it blew up and sparked and s***. and i pulled it apart the the ram was burnt it was f***ed and they call and say nothing wrong with it. i think they are covering it up to keep there reputation

since when do P4 sinks have a sticker over the thermal pad? I don't recall ever seeing one.

wouldnt all sinks that have a thermal pad on them have a protective sticker?

yeah they would, otherwise it would stick to the packaging.

anyway i've done business with CA before and had no problems. maybe also remember that there are bad stroys about every pc retailer in the country, stop being so cynical with 'cover up attempts' and 'conspriciy theroys maen!'

someone farked up, so long as they fix it whats the problem.

Yeh I've never had any issues with CA only good service. Ok so someone may have f***ed up assemlbing the comp. human error is something that plagues all industries.

It's how they address and resolve the issue where the true test of the company lies.

Report back on that front before sledging them.

Have you thought to take it back to them? Sure, you're going to get parts DOA. My videocard was broken when I bought a whole system from CA. I took it back, they tested it, they replaced it - no trouble.

Until you take it back and they refuse to fix it or replace it, THEN you can come and bitch to the forums. But, until then - hush child.

and plus, i've had 2 bad instances with CA, with hdd and mouse. hdd took forever to get back.(wihle i could have done it myself through seagate and it would have taken around 2 weeks)

2.My logitech optical mouse( came back on time, they had the mouse instorage for 2 months, didn't even ring me up,cos of some f***wit salesperson who didn't fill out the form properly.(CA photocopy the filledout form and hand you one back, but this fag, didn't put down the number on one of them which was his copy.!!)

i've done business with CA before and had no problems

Same here. I'll quite happily but stuff from them in the future.

http://sold.ausforums.com/x/1536880?agn=thread&id=1616336

Rather then repeating myself :p

CA are the best

nuff said

tell a story if you're going to accuse them of being dodgy

he did he said he took it back and they said get stuffed ...
or maybe thats what he told me at tafe i forget?

ive told my story many times

basically ca wronged me, accused me of being a liar, were generally crap, had crap techs and i thought were dishonest

theres no way in the world i would ever spend my hard earned monies there ever again and i tell my friends/work mates/ anybody who will listen that they are crap

i don't have any issues with their techs, just their sales people = gay. and i gave you a story, why did you nuke?

Interesting.....Ive never seen a P4 heatsink (STOCK HEATSINK) with tape and thermal grease on it. The bottom on the P4 heatsinks Ive seen have had a black type thermal tape (its more like a piece of foil) that sits on top on the core. And from memory those dont have any covering tape saying it has to be removed (Please note I could be wrong its been a while since I opened a brand new P4.

As for the RAM working after you replacing the PSU and it sparking up well there goes any warranty on it anyway because its damaged through a power surge....no supplier I know of would replace the RAM if its burnt. As for it working.....it is possible....Ive seen it happen before.

Just what Ive seen in personal experience.

manshoon you're correct. Place where i work at, only deals with Intel. the stock heatsinks only have the black colour thermal tape, and its still there, cos i built a few ,a few days ago.

wouldnt all sinks that have a thermal pad on them have a protective sticker?

AMD's - yep. Intel - I've never seen it. They've got a black thermal pad thingy that isn't remotely sticky unless it gets very hot.

Phew, i was a bit worried for a second as i didn't remember removing any stick from my hsf.

yeah i no i take back the cover up theory i suppose i just pissed off cause such a little thig could reck the computer. the computer was home tonight when i got home from work and it works i have not opened it though i trust them and they where good enought to fix it free so thanks

my work here is done

CA are the own, I have bought quite a bit through them. Last time I got a gf4, there was a problem with it and my mobo, was no fault with the card. They tested it out, found it to be fine and asked me a few questions, after they worked out it was my mobo they were happy to let me get credit to get another vid card.

I bought a 40gig drive off CA yesterday with a 3 year warranty. Actually, everything I've bought from them has worked perfectly. Come to think of it, every place I've bought stuff off I've had no probs with.

8-)

its the user, not the product usually

sif (in my case anyway)

So Gregory the issue was corrected to your satisfaction free of charge?...perhaps the thread can be renamed now to 'CA didn't disappoint me'

:P

i didnt read any of the posts but that is one of the stupidest things ive ever heard what sort of professoinal forgets to remove the sticker thing. i mean even an 8 yr old could tell that it would be an obstruction. which will cause damage

Also i bought a comp from them a lil while ago (bout 2 yrs) had nothing but problems with it. after about 2 months after purchasing it i took it to get fixed they didnt even bother fixing it. i ended up fixing it myself

12 inch matbe you should read the thread....gregory is full of s*** because intel dont put stickers over there thermal pads.....on p4s anyway....they used to on there p3/celerons but not anymore :P

well man u can think what u want BUT WHEN THERE IS A STICKER THER SAY SAY REMOVE BOFORE f***ING USING I WONDER WHAT IT IS . it may not be the original heatsink and fan cause it did go back just after we got it cause the cpu fan died so huhuhuhu maybe i am right i do no what i am talking about

Cry more noob

yer CA have been know for the dodyness ...or is that the diskshop ?? i forget :P

I wish there was somewhere that you people could complain about computer shops other than message boards

well man u can think what u want BUT WHEN THERE IS A STICKER THER SAY SAY REMOVE BOFORE f***ING USING I WONDER WHAT IT IS . it may not be the original heatsink and fan cause it did go back just after we got it cause the cpu fan died so huhuhuhu maybe i am right i do no what i am talking about

What?!?! No wonder I spend bugger all time in the forums... People are speaking some strange language loosely based on english.

Asshat.... to tell u the truth i havent built p4 for about 2 months and cant really remember if it had a sticker on it or not... but it was the point that i was making that if there is a sticker over the heatsink which is going to be cooling your very hot cpu u would want to be removing it also its not usually overly had to see, ie AMD hsf

No, computer alliance leave that process up to the customer.

:P

buncha dodgy bastards

Well from memory there is NO sticker over the bottom of the P4 heatsink.

So either you have an AMD processor OR its not the stock heatsink. Now if you got CA to build the PC for you and ordered it stock then I cant see them replacing the heatsink with another.

And 12inch if you had a problem....they said they fixed it and you still had a problem you should have taken it back again and DEMANDED they fix it.....oh and give a FULL fault description of what was wrong. When I worked at Umart I cant remember the number of customers (including a couple from here) who took in their PC's and said "Its got a problem.....fix it".....real easy to do when YOU DONT KNOW THE PROBLEM EXACTLY.

If you fixed the problem yourself you obviously knew what the problem was and cant have explained yourself well when you returned it or they would have been able to have fix it as easy as you did.

1 its a real bitch to get out there
2 i gave them specific details on what the problem was
3 they are all ignorant f***wits

its not like they charged me for it.. its was under warranty