IT Coordinator

The successful cantidate will report to the IT manager (me). Initially the role will be mostly desktop support but will include some server work and other stuff, growing as the company grows. I'm after somebody who wants to work towards being a system/network administrator, not a desktop jockey for the rest of their career.

copy and paste of seek ad below.

Crucial role in our Studio's success

Awesome Fortitude Valley location

Seeking a uniquely talented individual!



In your new role, you will be reporting to our IT Manager and responsible for basic user support and system maintenance, with the potential scope to further develop your skills and play a more advanced role in enhancing our IT team’s service levels. No two days are ever the same at Pandemic Studios and it will be your flexibility and adaptability which will ensure your success in this challenging role.

You must have:

• In-depth knowledge of commonly-used concepts, practices, and procedures relating to network and system administration – with a minimum of 3-5 years of practical experience to accomplish goals
• Extensive troubleshooting experience with hardware, software, and network connectivity issues
• Minimum 2 years hands-on experience with Exchange 2000 and Active Directory
• Strong understanding of network topologies
• Experience with Linux and/or FreeBSD along with products like Apache, Samba, Squid, ProFTPd
• Experience troubleshooting Windows 98/2000/XP and Office 2000/XP
• Symantec AntiVirus Corporate Edition or Trend-Micro AV products
• Disk imaging experience, such as PowerQuest Disk Image Pro or Symantec Ghost
• Experience performing system backups and recovery

You will also have had experience with:

• Working in a fast paced working environment
• Working for a medium to large size company
• Working in a fast growing organisation

To stand out from the crowd, its highly desirable that you have:

• A+, MCSA or any other relevant certifications, although we will consider comparable experience in the field
• Experience with Nortel, NEC, or other PBX systems – intermediate tasks in addition to basic add/remove features, experience with Asterisk VoIP PBX a definite plus
• Client and Server-based antivirus software
• Extensive practical knowledge of Windows 2000 and 2003 Servers
• System and network online/offline backups
• Experience with maintaining and developing PHP, MySQL, and Perl

You are:

• Highly organised with attention to detail and strong time management skills
• An effective communicator with employees at all levels
• Able to display a high level of confidentiality
• Able to juggle multiple tasks and keep your cool
• Someone with a ‘can-do’ and very positive attitude
• A team player yet able to work autonomously
• Flexible and adaptable

Your hours:

9am – 6pm standard office hours with some overtime required.

(examples – social functions, meeting contractors on the weekend, performing work to servers, rostered on call, possible travel etc)

Your reward:

• Competitive salary + super + bonuses + shares + car park + ‘employee welfare benefits’
• Room to expand your skills and experience and further your career as our company expands

Sounds like you?

We need you to start NOW so send us your cover letter and resume to jobs@pandemicstudios.com.au

To learn more about us, check us out at www.pandemicstudios.com

Geezzz thats some computer geek you are after, I hope your paying 70+ a year! Good luck.

Does war experience count ?

Only if you help me fulfill my life long dream of killing a man consequence free.

cracker: I can't work out if you're being sarcastic or not? I didn't think I was asking all that much in the criteria.

High powered rifle, camo netting, an appropriate hill overlooking a suburban area, a plastic bag for putting the spent casing inside of, hair net and full body suit and a get away car ready to whisk you away ... 70k+ a year please :)

Also without formal training (I just learn as I go along) I could do a bit over half of that job descriptions essential criteria so finding someone with formal training to do that cracker I wouldnt think would be all that difficult.

exactly. Besides the certificates / formal training stuff is in desirable not necessary. I personally prefer experience over certificates.

Xy, wouldn't hurt for you to apply if you're interested, even if you don't think you've got all the skills covered.

as much as i'd love to work with you(can only imagine the mean feast you cook up at lunch with all that electricity you guys prolly have) A)im no way near qualified B)im gay for you C)no way im going back to working 9am to 6pm plus extra.

would be a totally awesum place to work going by that website with all the cool dudes and ufo shooting up all the streets in the flash, wheres your picture Stinky :)
also need the suby in there in the paddock doing doeys around the cow!@

last edited by Fuknukle at 16:59:38 28/Mar/06

If I wasn't in such an awesome ever-changing greenfield-every-day programming / electrical / product design job right now I'd apply for that :)

Thanks for putting it on QGL stinky

wheres your picture Stinky :)

on the front page of the GDC flyer looking like a retard pointing at a pandemic sign :(

certainly not experienced enough for this position,

however I think crackerjack was right, it sounds like a very wide range of skills, with lots of hours, and 70k should be about it.

What is the competititive slary?

Are we talking a ridiculously low rate of $35-45k or a market value of $65-75k for this job?

I don't know where you guys are getting $70k from!

Hayes salary survey

I would put this position at medium-high desktop support with some elements of network engineer thrown in. The salary for this role was not decided with this survey in mind ( i only just googled it then ) but is roughly consistent with it.

Have to admit I'm somewhat tempted to apply as that sounds like it's pretty much (some more/some less) what I'm doing at present. A change of scenery would be nice as I've been here for 6 years :/
Only catch is I've just started paying off a $6K salary sacrifice for my RHCE courses :(

I was interested in this position for some reason. I think it was probably to do with the fact that it's with a Games Developer more than the actual job, so, I think I should probably pass.

Its just level 1/2 support, 45 to 60 max.

WARNING: Legitimate constructive criticism will follow.

I don't know where you guys are getting $70k from!

From the requirements you have listed for the candidate;

* In-depth knowledge of commonly-used concepts, practices, and procedures relating to network and system administration – with a minimum of 3-5 years of practical experience to accomplish goals
* Extensive troubleshooting experience with hardware, software, and network connectivity issues
* Minimum 2 years hands-on experience with Exchange 2000 and Active Directory
* Strong understanding of network topologies
* Experience with Linux and/or FreeBSD along with products like Apache, Samba, Squid, ProFTPd
* Experience troubleshooting Windows 98/2000/XP and Office 2000/XP
* Symantec AntiVirus Corporate Edition or Trend-Micro AV products
* Disk imaging experience, such as PowerQuest Disk Image Pro or Symantec Ghost
* Experience performing system backups and recovery

So you need a Windows guru with AD, Exchange, XP, Server & Office knowledge + Linux/FreeBSD experience with Apache, Samba, Squid, ProFTPD with at least 3years knowledge on the principles and concepts of network & systems administration for what you say is a medium level desktop job - yet the ad only lists a single line on desktop experience?

Hayes salary survey

Hayes don't know their arse from the ear when it comes to salaries. Chances are with this ad you will get alot of people applying because they are desperate for a job and they don't have the skills but just figured they'd give it a shot or you will get the higher-end bracket of people that will be asking the $65-70k based on what the expected requirements are. If you want a guy for a desktop role, the ad isn't really tailored for it.

I'd promise to sleep with you for the job, but last time I did you didn't even pay me.

* In-depth knowledge of commonly-used concepts, practices, and procedures relating to network and system administration – with a minimum of 3-5 years of practical experience to accomplish goals
network and system support would be better wording for this. our bad
* Extensive troubleshooting experience with hardware, software, and network connectivity issues
desktop support stuff
* Minimum 2 years hands-on experience with Exchange 2000 and Active Directory
* Strong understanding of network topologies
most desktop support people touch AD/Exchange in a basic level, even if it's just adding users. definately don't need an AD guru
* Experience with Linux and/or FreeBSD along with products like Apache, Samba, Squid, ProFTPd
most kids these days have run a linux server and installed apache rpm's. again I just want somebody who's had some exposure/experience with it, not a guru
* Experience troubleshooting Windows 98/2000/XP and Office 2000/XP
basic desktop support
* Symantec AntiVirus Corporate Edition or Trend-Micro AV products
basic desktop support
* Disk imaging experience, such as PowerQuest Disk Image Pro or Symantec Ghost
basic desktop support
* Experience performing system backups and recovery
maybe not basic desktop support, but not exactly rocket science. I just want somebody who can restore a lost file, not write a disaster recovery plan

So you need a Windows guru with AD, Exchange, XP, Server & Office knowledge + Linux/FreeBSD experience with Apache, Samba, Squid, ProFTPD with at least 3years knowledge on the principles and concepts of network & systems administration for what you say is a medium level desktop job - yet the ad only lists a single line on desktop experience?

Nah not really, just need somebody who's had exposure to these things. more than one line in there talking about basic desktop support stuff.

Hayes don't know their arse from the ear when it comes to salaries. Chances are with this ad you will get alot of people applying because they are desperate for a job and they don't have the skills but just figured they'd give it a shot or you will get the higher-end bracket of people that will be asking the $65-70k based on what the expected requirements are. If you want a guy for a desktop role, the ad isn't really tailored for it.

They're just one of the major recruitment companies in Australia, what would they know eh?

last edited by stinky at 18:25:27 28/Mar/06

o you need a Windows guru with AD, Exchange, XP, Server & Office knowledge + Linux/FreeBSD experience with Apache, Samba, Squid, ProFTPD with at least 3years knowledge on the principles and concepts of network & systems administration for what you say is a medium level desktop job - yet the ad only lists a single line on desktop experience?

2 years experiance makes someone a guru? f***, that makes all uni graduates programming gurus. That's awesome!

They're just one of the major recruitment companies in Australia, what would they know eh?

Telstra are the major telecommunications company in Australia and look at how good they are! If you've had experience with recruitment companies by being a candidate and an employer, you would know that Hayes are s***.

2 years experiance makes someone a guru? f***, that makes all uni graduates programming gurus. That's awesome!

I retract guru and in its place use the word "specialist".

I used to work behind your building and I'd walk past almost everyday to go to James St Markets and look at your place and think,...what do they do exactly heh, I know now but small world :)

i have touched on nearly everything on that (active directory sounds familiar.. probably something picked up at IT from tafe) but i can't remember exactly what it is.

but i haven't had the "years of experience" that are required.

im currently working as a checkout chick so any jobs an improvment.

would it be worth my wild to send a resume?

would it be worth my wild to send a resume?

Chortle.

I retract guru and in its place use the word "specialist".

A specialist in 2 years?

Whitewolf... after that response.... no

HAHAHA

would it be worth my wild to send a resume?

sure ... the worst we can do is say no! ( well actually there's probably worse things we *could* do but we're nice people ).

Tsk tsk Whitewolf - you're not meant to tell ppl what you can't offer them. So what if you haven't got experience. So what if you're CURRENTLY a checkout chick. Everyone has to start somewhere and most of us start out in the s***ty jobs just to get a bit of money together.

Tell them WHY they should pick you (what makes you better/stand out from the other applicants), demonstrate your enthusiasm and interest in your work, and tell them what you can offer them! Focus on WHY they should pick you. You've gotta work on your strengths or you don't have a chance...

sorry for having an honest approach to it. (btw, i always thought it was "wild" so, er... yeah)

whats the point in say "well. i have some experience in each field" when they WILL ask "oh, how much" "er, about 2 weeks".

plus, i didn't really say what i couldn't offer. other than years of experience in the exact field they asked for.

btw, i wasn't saying that my current job was a reason why they shouldn't employ me, im much more likely to get employed because i have a job than someone who doesn't.

anyway, i don't really need to defend myself.

Alright, Email sent.


last edited by WhiteWolf at 20:13:43 28/Mar/06

My point was moreso that you should just point out what skills you do have and make yourself stand out from the crowd but it sounds like you've got it sorted, so, good! Good luck with it :).

last edited by Agent 99 at 20:13:13 28/Mar/06

My point was moreso that you should just point out what skills you do have and make yourself stand out from the crowd but it sounds like you've got it sorted, so, good! Good luck with it :).

Shut the f*** up you stupid bitch.

Hahahaha. That time of the month for you too is it?

wtf did that come from "GreenRedEarthAfterZooYears"? she was offering constructive advice.

wtf did that come from "GreenRedEarthAfterZooYears"? she was offering constructive advice.

That's greazy's way of offering constructive advice.

I wholeheartedly support this product and/or service.

Seriously though, if you're passionate about tech stuff and don't want to go down the standard boring tie-and-shirt IT path, you need to send in your resume to stinky. Sometimes, he doesn't even wear a shirt.

How bout pants?
That's always disconcerting to walk in on the boss when they're not wearing their pantsankles

heh the role sounds exactly what Im doing atm. Im an IT manager for a construction company. We are moving office and migrating to an Asterisk pabx for voip with our vpn between offices, which is in the middle of taking place now but wont be completed for another 5-6 weeks. Whats the time frame of hiring to starting? I wouldnt mind having a chat just to see the type of person you are after exactly :)

God damn, I've got all that and still only make $50K a year!

If I wasn't so comfortable where I am, I'd apply for that role. But can't beat living only 10 mins from work plus huge flexibility.

Good luck with your hunt! Hope you bag a good 'un!

I matched the requirements, except I don't like working with stinky people.




LOL

last edited by Opec at 21:37:40 28/Mar/06

Sorry Stinky, I didn't mean to sound that way, I was just blown away by the pre-requisites. I do realise the way companies advertise for vacancies but if I where that educated I would expect the salary to be quite substantial.

sounds like a sweet job, Think I might apply.

BTW, a guy named graham doesnt work there does he ?

Sorry Stinky, I didn't mean to sound that way, I was just blown away by the pre-requisites. I do realise the way companies advertise for vacancies but if I where that educated I would expect the salary to be quite substantial.

I had the majority of those requirments 7 years ago ... Half of that is normal desktop support. A big chunk of the rest is pretty comon for low end admin positions.

Most of the elements seem to suggest that you only require experiance or knowledge of, not legendary ninja aptatude.

How many dollarz

depends on the successful applicant. See earlier posts for a rough idea.

I've read the earlier posts, I was asking you how much

a.) $45,000

b.) $50,000

c.) $55,000

d.) $60,000

e.) $65,000

f.) $70,000

There you go, just say a letter, you don't even need to mention $

last edited by jmr at 17:50:02 29/Mar/06

At this stage the figure is not set in concrete. It depends on the applicant.

* In-depth knowledge of commonly-used concepts, practices, and procedures relating to network and system administration – with a minimum of 3-5 years of practical experience to accomplish goals
* Extensive troubleshooting experience with hardware, software, and network connectivity issues
* Minimum 2 years hands-on experience with Exchange 2000 and Active Directory
* Strong understanding of network topologies
* Experience with Linux and/or FreeBSD along with products like Apache, Samba, Squid, ProFTPd
* Experience troubleshooting Windows 98/2000/XP and Office 2000/XP
* Symantec AntiVirus Corporate Edition or Trend-Micro AV products
* Disk imaging experience, such as PowerQuest Disk Image Pro or Symantec Ghost
* Experience performing system backups and recovery

General idea then, meeting the expectations above & a bit ?

If you're interested apply. If get to an interview then ask how much money it pays. Done.

jmr,

send in your resume and a cover sheet addressing the requirements. If you're a suitable cantidate someone will be in contact with you and things like pay rate can be discussed in more detail.

I don't know where you guys are getting $70k from!

go work for the Govt - stae or fed, it makes no difference.


this eventually leads to following the big money overseas

No i meant i don't know how they get$70k for the job listed, not how a person can earn that much.

I would apply but......

....I live in Melbourne and don't want to move
....Have virtually none of the skills you require
....most importantly, have at some stage seen Brad naked.....sure, we would've been 2 & 5 years old respectively, and he's my brother and all......but still! *shudders* :(


so....I respectfully decline to apply.

Flynner

Wouldn't touch this job. Not just because I'm overqualified, but because I can smell exactly what it'd be like, a nightmare.

Maybe restructure your IT department and advertise 2 roles to split this up a bit. Good luck finding someone.

You guys are a small company yeah? Maybe 10-15 people or something? So this usually means: low pay, poor management, and usually lots of unrewarded overtime.. People get promoted into management, can't manage, meh, it's horrible. Reading the advertisement made me nauseous.

^

then why post? sounds like a pretty sweet environment and conditions for a low-mid level IT job. I'd sure as hell apply if i was in IT. i'd love to work with a local game developer. that would be pretty damn cool imo.

I don't think it matters what the actual company does, if your role in that company is crap. At the end of the day, you still have to work your job. Take a janitor for example, he still cleans s*** everyday, no matter who he works for.

From what I got from the advertisement (which might be incorrect) is that they want too much out of one dude and it would be stressful and annoying. Maybe if they had a junior sorta guy for the help desk stuff, and a senior guy for the sys admin stuff, would be much better.

You guys are a small company yeah? Maybe 10-15 people or something? So this usually means: low pay, poor management, and usually lots of unrewarded overtime..

Unrewarded overtime... lol, welcome to the games industry :)

last edited by Rips# at 20:28:38 29/Mar/06

Welcome to the IT industry :) lol

I think as time goes on geeks will soon realise they don't deserve to be a whipping pole for companies who want to pay them f*** all, and work them into the ground. Some may already know this.

On the 2 roles idea, you could pay the junior like 26k (even just grab a random geek with no qualifications, I'm sure there is lots out there who are just looking for that 1st job to get them started), and maybe pay the senior 45k (some clown with skills might work for you, never know). You'd still have a better set up than one superman sys admin, cause no Clark Kent mofo is going to be able to enjoy that job description for long.

Actually we have 5 offices around the world with close to 500 staff. The Brisbane office has 62 staff currently and is growing fast.

the role for somebody who is very proficient at desktop support and has touched on all the other stuff in the requirements to some extent. This is to ensure that we get a person who can grow with the company and the role into a more senior network administrator position with more desktop support type staff coming in.

Yes the person will have a lot of work and wear a lot of hats. They'll be working hard and they'll be working smart and they'll also be having a lot of fun in the process. He will have opportunity travel internationally, even transfer to LA or Canada down the track if he so desires.

Oh and he'll be working with the team who's previous project ( Destroy All Humans ) was a major contributing factor to Bono investing in the company and it's future.

So yeah speedhax, looks like you're right on the money with your summary of this job.

Oh and the office already has one superman geek. This person will hopefully grow into being the second and will in turn help to train and mentor many more to come.

give me the job!

sure Boba, you're hired. sorry guys the role is filled.

boba go get me a coffee and climb under my desk.

1 or 2 sugars sir?

The small company size assumption came from the fact you're loading up one dude with too much scope. Which I think sounds pretty accurate. Small IT support department.

the job sounds a bit like my current one but I don't want to leave it.

the job sounds like my current job as well except it sounds like i would actualy be busy whcih sounds exciting ... when is the closing date for applications stinky?

as soon as Boba works out he takes 1/2 a tablet of equal and none of that real sugar stuff

got any mainframe programing positions going? http://www.dogsonacid.com/images/smilies/badteeth.gif

the small company size assumption came from the fact you're loading up one dude with too much scope.

While we are making assumptions, Ill make one too.

You signed up on the forum to make 4 derogatory posts on this one topic which don't really benefit anyone. Im guessing you either 1. Want the job listed here but don't think you can get it for some reason. 2. Hiding under a different forum login and have a grudge against the op or 3. A born know it all freak who doesn't get paid enough attention in real life so tries to belittle someone else on a forum.

If you were trying to be helpful you might add input in a non agressive manner and receive some kind of positive response. I'm just glad your only chosing this one thread to reply to.

lol

And to answer your assumptions, nope. Any angst I have is for the IT industry.

Does every new user get accused of being someone else? Talk about paranoid.

Does every new user get accused of being someone else?

No, only people who come with all guns blazing guns who don't appear to know all the facts

Yes, the IT industry has alot to answer for BECAUSE of the numerous uninformed and ignorant dinosaurs that occupy snr management positions. I see this as changing as the more informed and experienced IT get older an replace said dinosaurs with working knowledge and comprehension.

I do pretty much exactly what is in that job description to a T - plus I'm proficient in SQL (both in AD-Hoc and fairly competant with Oracle Reports Builder), completed Introduction for PL/SQL in 9i (5 day course @Oracle ). I do 24 hour on call (7 days on, 7 days off). All of that for less than $50K a year (I get some other benefits that I'm not gonna go into here). Before that I was a Supervisor for the Tech Centre for 2 years an I've been with the same company for .. *sheesh* - I'm into my 7th year (had 4 different positions within the company & departments)! Prior to that I used to do Advanced Spreadsheet contracting (I am a guru in Excel when it comes to formulas etc). <- Accountants, Finance, Marketing & Management absolutely love me for that particular skill as I can shave hours of their routine s*** because they're to damned lazy to learn it themselves.

Honestly, if I wasn't tied down with a Salary Sacrifice for my RHCE I would jump ship an snatch this job.

~ Stinky, this is the point where you contact me privately and offer me incentives =)

Oh, and I have a kick ass fish tank and want your Bengals

I don't know if that's really the IT industries fault - I think it's the fault of having a s***ty employer.

well who exactly is the IT industry then Tim?

Dude, apply for the job. As well as a base salary that seems to be around where you're at you'll also get frequent bonuses and shares. You'll be working with one of the coolest guys around ( me ).

I'm sure your salary sacrifice situation could be sorted out if your application was successful.

Dooo eeeet Troy!

If administration was still my interest I'd be applying for this with bells on.

I haven't been to Uni, and I'm not qualified for pretty much most of those requirements. However, I think I should get the job cause stinky boned my sister years ago.

:D

I haven't been to Uni, and I'm not qualified for pretty much most of those requirements.

You wouldn't be far off the qualification list. If you had done any mixed OS administration you probably would be qualified with bell on.

However, I think I should get the job cause stinky boned my sister years ago.

I'm still disturbed how much you, your sister and stinky look alike.

stinky do any of the bonuses/perks include paying for training?

They're paying for me to do a CCNA course where I'm currently working which is pretty sweet.. (shame the rest of the company sucks though).

Splash I'm sure that could be negotiated ... at the very least a salary sacrifice type arrangement could be made.

I'd have to agree, that's no $70 grand network engineering job.. they seem to be looking for someone's who's just a savvy break and fix guy. I'd have pitched $45-60 a year maximum and probably at the low end because this is the games industry and not corporate cash cows and there's a big trade off for work lifestyle.

I'm really happy where I am at the moment. I work for a law firm in the city.

I'm essentially a Helpdesk/Desktop Team Leader.
I do probably 40 hours a week.
I'm on call all the time, but probably only get called 3-4 times a month.
I have to come into work every now and then after hours but it isn't very often, and they pay for a cab if I do as I don't have a car.
and the pay is good, I'm on $50k (including super)

Wow, I can't believe a law firm actually pays their IT staff that much. I didn't think they were ones to bother paying overheads a decent wage

Well technically they were a bit cheap with me when I was hired because this position is esentially a Managerial position, but they've cut it back to Team Leader. That being said, if it was for a manager I doubt I would have gotten it.

If administration was still my interest I'd be applying for this with bells on.

havent you got more study to do anyway?

havent you got more study to do anyway?

Final semester of honours.

I could work uni around a full time job that really interests me. Just do one subject remotely for the next 3 semesters (including this one) just to wrap it off.

At least that's my plan if I get an offer from my round 2 interview.

##edit: I used to be very interested in systems administration and post-production support. Then I realised that I'm more interested in fun things like physical computing and interaction design.

last edited by typo at 18:14:19 31/Mar/06

I'm on $50k (including super)

I'm on 48k entry level support but shift work (5 week rotating shift, of which 1 week is a week off) and 6 weeks annual leave.

Holy s*** wart, so you work 4 weeks straight then one week off?

I love my job but I'm not sure I could hack that!

Stinky: thanks for the Hays report. Very insightful and useful.

Holy s*** wart, so you work 4 weeks straight then one week off?

5 days 6am to 2:45 pm and 6am to 6pm saturday and sunday that week

3 mon & tues off work 8am to 5pm wed thur fri

5 days 1:15pm to 10pm

Start that Sun night shift 6pm to 6am mon to fri 9:45pm to 6am and saturday 6pm to 6am then a week off

but the 6 weeks anual leave are pretty good, i just got 3 weeks off for 10 days anual leave

man, and I thought 4 days on 4 days off was harsh